Official Documents

Ace336 Terms and Conditions
— A Complete Guide for Members

Please read these Terms & Conditions carefully before using the ace336 platform. They form the basis of the agreement between you and ace336.

Last Updated: January 2026 Applies to: All ace336 members Language: English

Key Points of the Terms and Conditions

6 Key Highlights of ace336's Terms & Conditions at a Glance

Account Registration Requirements

To register on ace336, you must be at least 18 years old and open an account using accurate information. Each person may hold only one account.

Deposit & Withdrawal Policy

All financial transactions on ace336 are secure and transparent. Deposits are instant, and withdrawals are typically processed within 15–30 minutes. Minimum withdrawal amounts apply.

Bonus Terms of Use

Every bonus on ace336 comes with its own wagering requirements. ace336 reserves the right to suspend accounts found to be abusing bonuses.

Account Security

The security of your ace336 account is primarily your own responsibility. You are strictly advised not to share your password with anyone.

Prohibited Activities

Providing false information, creating multiple accounts, bonus abuse, or any other form of fraudulent activity is strictly prohibited on ace336. Any such activity will result in permanent account closure.

Responsible Gaming

Ace336 is committed to responsible gaming. Members can set their own deposit limits and opt for self-exclusion whenever needed.

Last Revised: 1 January 2026
Important Notice: By registering or using the ace336 platform, you are considered to have fully agreed to these Terms & Conditions. If you do not agree, please refrain from using ace336.

1 Introduction & Consent

Ace336 (referred to in this document as the "Platform", "we", or "us") is an online gaming platform serving users in Bangladesh and South Asia. Operating under the ace336.pro domain, the platform offers Sports Betting, Live Casino, slots, fish games, and a wide range of other gaming services.

These Terms and Conditions constitute a legally binding agreement between ace336 and its members. By creating an account on ace336, you are deemed to have read, understood, and accepted these Terms and Conditions. ace336 reserves the right to update these Terms and Conditions at any time, and members will be duly notified of any changes.

Alongside ace336's Terms & Conditions, please also refer to our Privacy Policy and Responsible Gaming Policy— are also an integral part of this agreement. We strongly encourage you to read all these documents before using ace336.

2 Eligibility & Registration Requirements

To register an account and play on ace336, the following conditions must be met:

  • You must be at least 18 years must be met. ace336 is strictly committed to protecting minors from gaming.
  • You must be a resident of a country or region where use of ace336's services is legally permitted.
  • All information provided at registration must be accurate, complete, and up to date.
  • No individual may hold more than one account on ace336. If multiple accounts are found, all accounts will be closed.
  • You must be of sound mind and capable of making independent decisions.
Warning: Registering on ace336 with false information is a direct violation of these Terms and Conditions. ace336 reserves the right to close the account and forfeit all balances in such cases.

KYC (Know Your Customer) Verification

Ace336 may request documents from a member at any time for identity verification. This may include a national ID, passport, driving licence, or proof of address. Withdrawals may be placed on hold until KYC verification is complete.

3 Account Management

You are responsible for the security of your own ace336 account. Never share your login credentials — your username and password — with anyone. ace336 will never ask for your password over the phone or by email.

  • If you suspect any unauthorised access to your account, contact ace336's support team immediately.
  • Ace336 reserves the right to verify any changes made to account details such as email address, phone number, or home address.
  • Transferring or selling your ace336 account is strictly prohibited.
  • Ace336 may apply an inactivity fee to accounts that have been dormant for an extended period (more than 12 months).
Tips: Use a strong password and keep two-factor authentication (2FA) enabled to protect your ace336 account.

4 Deposit & Withdrawal Policy

Deposit

Deposits on ace336 can be made via Mobile Banking, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is BDT 500, and funds are typically credited to your account instantly.

  • All deposits to ace336 must be made from a mobile banking account registered in your own name.
  • Deposits from third parties are not accepted and such transactions may be reversed.
  • Ace336 reserves the right to investigate any suspicious deposits.

Withdraw

The minimum withdrawal amount on ace336 is BDT 500. Withdrawal requests are typically processed within 15 to 30 minutes, though delays may occur if KYC verification has not been completed.

  • Withdrawals can only be made to the same mobile banking account used for the deposit.
  • Winnings derived from bonuses require the wagering requirement to be completed before withdrawal.
  • Ace336 sets daily withdrawal limits, which are subject to change as needed.
  • Ace336 may place a hold on withdrawals if money laundering or other financial crimes are suspected.

5 Bonus & Promotion Terms

Ace336 offers a variety of bonuses and promotions — welcome bonuses, deposit bonuses, cashback, free spins, and referral bonuses. Each bonus has its own terms and conditions, detailed on the ace336 promotions page.

  • Wagering Requirement: Most ace336 bonuses carry a specific wagering requirement that must be met before any withdrawal from the bonus can be made.
  • Bonus Validity Period: Every bonus on ace336 has an expiry date. Any unused bonus will be automatically forfeited once it expires.
  • One bonus, one time: Each promotion may be used once per account only.
  • Bonus Abuse: Abusing ace336 bonuses through multiple accounts, fake registrations, or any other strategic means is strictly prohibited.
Please Note: ace336 reserves the right to withdraw or modify any bonus at any time. If the terms change after a bonus has been received, the new terms will not apply — only the terms in place at the time the bonus was granted.

6 Gaming Policy

All games on ace336 operate using RNG (Random Number Generator) technology audited by independent third-party testers. This means every game outcome is entirely random and cannot be controlled by ace336 or anyone else.

  • If a technical error causes an abnormal game result on ace336, ace336 reserves the right to void that round.
  • If your internet connection is lost, the game result will be determined based on the data recorded on the server.
  • The use of software bots or automation tools in ace336 games is prohibited.
  • In Sports Betting, ace336 reserves the right to void any winnings if match-fixing or the use of insider information is detected.

7 Prohibited Activities

The following activities are strictly prohibited on ace336:

  • Registering with a false identity or fabricated information.
  • Operating more than one account on behalf of the same person.
  • Exploiting or manipulating ace336's bonus system in an unauthorised manner.
  • Attempting to hack, crack, or gain unauthorized access to ace336's systems.
  • Money laundering or any form of illicit financial activity on the ace336 platform.
  • Threatening, intimidating, or harassing other members.
  • Using abusive or offensive language in ace336's live chat or with the support team.
  • Attempting to gain an unfair advantage in games using third-party software, bots, or scripts.
Consequences: Participation in any of the prohibited activities listed above will result in immediate permanent account closure and forfeiture of all balances and winnings. Legal action may be taken if necessary.

8 Privacy & Data Protection

Ace336 places the highest importance on protecting members' personal data. Details on how your information is collected, stored, and used can be found in ace336's in the Privacy Policy as referenced, which forms part of these Terms and Conditions.

  • Ace336 does not sell member data to any third parties.
  • Ace336 may disclose information to the relevant authorities when required by law.
  • Ace336 uses SSL 256-bit encryption to keep member data safe and secure.

9 Intellectual Property

The ace336 website, mobile app, logo, brand name, graphics, content, and software are the intellectual property of ace336. They may not be copied, distributed, or modified without prior written permission from ace336.

Game content on ace336 is protected by the intellectual property rights of third-party game providers. ace336 displays these games under licence agreements.

10 Limitation of Liability

Ace336 is committed to delivering the highest quality of service through its platform. However, ace336's liability is limited in the following areas:

  • Ace336 is not responsible for any game interruptions caused by internet disconnection or technical issues.
  • Ace336 is not directly liable for transaction delays caused by third-party payment providers.
  • Ace336 is not responsible for any account information leak resulting from the member's own negligence.
  • Ace336 is not liable for any financial losses incurred as a result of gaming on the platform.
  • Ace336 is not liable for service disruptions caused by force majeure events such as natural disasters, war, or government restrictions.

11 Account Closure & Suspension

Ace336 reserves the right to suspend or permanently close a member's account without prior notice in the following circumstances:

  • Violation of any provision of these Terms and Conditions.
  • Submitting false information or fraudulent documents.
  • Abusing any bonus or promotion.
  • Involvement in fraudulent or illegal activities.
  • Misconduct towards ace336 support staff.

Member's Right to Close Account

Members may request to close their account at any time through the ace336 support team. Before the account is closed, members will be given the opportunity to withdraw any existing balance, subject to all applicable terms and conditions.

12 Responsible Gaming

Ace336 believes gaming is a form of entertainment — not a source of income. We genuinely care about the wellbeing and peace of mind of our members.

  • Members on ace336 can set their own daily, weekly, and monthly deposit limits.
  • Use the self-exclusion feature to take a break from gaming.
  • If you notice signs of gaming addiction, please reach out to the ace336 support team for assistance.
  • Ace336's on the Responsible Gaming page Further information and support are available.
Please Note: Enjoy gaming, but know your limits. Never bet more than you can afford to lose. ace336 is always here for you.

13 Terms and Conditions Amendment Policy

Ace336 reserves the right to amend these Terms & Conditions, in part or in full, at any time. For significant changes, ace336 will notify members via email or in-app notification.

Continued use of ace336 after any changes are made will be considered your acceptance of the updated Terms and Conditions. We recommend visiting this page regularly.

14 Contact & Complaints

If you have any questions or complaints about ace336's Terms & Conditions, please contact our 24/7 support team. ace336 aims to resolve all complaints within 48 hours.

Dispute Resolution: Any dispute between ace336 and a member will first be addressed through mutual discussion. If no resolution is reached, the matter may be referred to ace336's licensing authority.

Frequently Asked Questions (FAQ)

Answers to the most frequently asked questions from ace336 members about the Terms and Conditions

Members must be at least 18 years of age to register and play on ace336. ace336 takes a firm stance on protecting minors and may request age verification documents at any time.

No, each individual may only hold one account on ace336. If multiple accounts belonging to the same person are found, ace336 will close all accounts and may forfeit the balances.

ace336 bonuses generally cannot be withdrawn directly. Each bonus requires the wagering requirements to be met before any winnings derived from that bonus can be withdrawn. Full terms and conditions are available on the ace336 promotions page.

Withdrawal requests on ace336 are typically processed within 15 to 30 minutes. However, processing may be delayed if KYC verification is incomplete or if there are any issues with the account. The minimum withdrawal amount is BDT 500.

Contact the support team via ace336's live chat or email to have your account closed. Please withdraw any remaining balance before closure. Self-exclusion is also available as part of responsible gaming.

Join ace336 Today

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