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Official Privacy Policy

Ace336 Privacy Policy —
Our Commitment to Protecting Your Data

Ace336 takes your personal information seriously. This Privacy Policy explains how we collect your data, why we collect it, and how we keep it secure.

Last Updated: January 2026 Applies to: All ace336 members SSL 256-bit Encryption

Core Pillars of Privacy Protection

How your data stays protected at ace336 — 6 key points at a glance

Encrypted Data Storage

Ace336 protects all members' personal and financial information with SSL 256-bit encryption. Your data is never stored on unsecured servers.

No Sale of Data to Third Parties

Ace336 never sells your personal information to any third party. Your data is used solely to provide services to you.

Transparent Data Collection Policy

This Privacy Policy gives a full and transparent explanation of what information ace336 collects and why. There is nothing hidden from you.

You Are in Control

You can view, update, or request deletion of your personal information on ace336 at any time. Your data belongs to you.

Cookie & Tracking Transparency

Ace336 is fully transparent about its use of cookies. This policy details which cookies are used and how to disable them.

Spam-Free Communication

Ace336 does not use your email or phone number for unsolicited advertising. You can opt out of marketing communications at any time.

Table of Contents
  1. Introduction
  2. Data Collection
  3. Purpose of Data Use
  4. Data Sharing Policy
  5. Cookie Policy
  6. Data Security
  7. Data Retention Period
  8. Your Rights
  9. Minors' Privacy
  10. Policy Updates
  11. Contact
Last Revised: 1 January 2026
Important: By using the ace336 platform, you agree to this Privacy Policy. If you have any questions, please contact our support team.

1 Introduction

Ace336 (ace336.pro) is an online gaming platform serving members in Bangladesh and South Asia. We offer a wide range of gaming services including Sports Betting, Live Casino, slots, and fish games. ace336 believes you should have full control over your personal information.

This privacy policy serves as a transparent agreement between ace336 and its members regarding the collection, processing, and protection of data. By creating an account or using the platform, you are considered to have agreed to this policy.

Ace336's Privacy Policy is built to meet international data protection standards. We only collect information that is genuinely needed to give you the best gaming experience. Your data at ace336 is not just a data point — it is a responsibility we take seriously.

2 What Information We Collect

Ace336 collects information in three main ways: directly from you, automatically, and through third parties.

Directly Collected Data

Information you provide when registering on ace336:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Current Address & District/Division
  • Mobile Banking Account Number (Mobile Banking/Nagad/Rocket)
  • National ID or passport number for KYC verification

Automatically Collected Data

Information collected automatically while using the ace336 platform:

  • IP Address and Device Type
  • Browser Information & Operating System
  • Gaming activity and transaction history on the ace336 platform
  • Session Duration & Page View Data
  • Cookie & Local Storage Data
Data Type Reason for Collection Mandatory?
Full Name and Date of Birth Identity Verification & Age Confirmation Yes
Email / Phone Contact & Identity Verification Yes
Payment Information Deposit & Withdrawal Processing Yes
IP Address Security & Location Verification Automatic
Gaming History Dispute Resolution & Service Improvement Automatic
NID/Passport KYC Verification Upon Request

3 Purpose of Data Use

Ace336 uses your information for the following specific purposes:

  • Account Management: To complete your registration, login, and account verification on ace336.
  • Financial Transactions: To securely process deposits and withdrawals and to prevent fraud.
  • Customer Service: To assist with resolving your issues and providing support.
  • Legal Obligations: To comply with Anti-Money Laundering (AML) and KYC regulations.
  • Platform Improvement: To further improve ace336's services and gaming experience.
  • Security: To prevent account hacking, fraud, and misuse.
  • Personalized Experience: To offer you relevant bonuses and promotions based on your preferences.
ace336's Commitment: We will never use your data for any purpose not stated in this policy. If we need to use your data for a new purpose, you will be informed in advance and your consent will be obtained where required.

4 Data Sharing Policy

Ace336 does not sell or rent your personal information to any third party. However, in limited circumstances, ace336 may share information with the following parties:

  • Payment Provider: To process transactions exclusively with mobile banking providers such as Mobile Banking, Nagad, or Rocket.
  • Game Provider: To ensure gaming services in coordination with game providers on the ace336 platform.
  • Legal Authorities: When a legal order is received from a court or government authority.
  • Security Partners: With licensed entities for fraud investigation and anti-money laundering verification.

In all of the above cases, ace336 ensures that the receiving party upholds the same standard of privacy protection. ace336 includes strict confidentiality terms in all data-sharing agreements with third parties.

Please Note: ace336 never shares your information with advertising companies, data brokers, or unrelated businesses.

6 Data Security Measures

Ace336 uses industry-leading security technology to protect your data. Our security framework operates on multiple layers:

  • SSL 256-bit Encryption: All connections to the ace336 website and app are fully encrypted.
  • Two-Factor Authentication (2FA): Enable 2FA on your account for an additional layer of security.
  • Firewall Protection: ace336 servers are protected by advanced firewalls.
  • Regular Security Audits: ace336's systems are regularly audited by independent third-party security experts.
  • Restricted Access: Only authorized ace336 staff can access your information.
  • Auto Logout: ace336 automatically logs you out after a period of inactivity.
In the Event of a Data Breach: In the event of a security breach, ace336 will notify affected members within 72 hours and take immediate remedial action.

7 Data Retention Period

Ace336 does not retain your information longer than necessary. The general rules are:

  • Account Information: For the duration of active membership and up to 5 years after account closure.
  • Financial Transaction Details: Up to 7 years as required by legal obligations.
  • KYC Documents: Up to 5 years as required by licensing regulations.
  • Gaming Logs: Up to 3 years for dispute resolution.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

After the periods stated above, ace336 securely deletes or anonymizes your data so that you can no longer be identified.

8 Your Right to Information

As an ace336 member, you have the following rights over your personal data:

  • Right to Access: You have the right to request a copy of all personal information ace336 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of any data that falls outside legal retention requirements.
  • Right to Restrict Processing: You may request that we stop using your data for a specific purpose.
  • Right to Data Portability: You may request a copy of your data in a portable format.
  • Marketing Opt-Out: You always have the right to opt out of ace336 marketing communications.

To exercise any of these rights, please contact the ace336 support team. ace336 will respond to your request within 30 days.

The Easy Way: You can update much of your information directly from your ace336 account settings. For major changes, please reach out to our support team.

9 Protecting the Privacy of Minors

Ace336 is strictly not intended for anyone under the age of 18. ace336 does not knowingly collect or process personal information from minors. Age is verified at registration, and KYC documents may be requested in cases of suspected underage use.

If ace336 discovers that a minor has created an account using false information, the account will be suspended immediately and all associated data will be deleted. If a parent or guardian suspects their child has registered on ace336, please contact our support team right away.

A Note for Parents: Regularly monitor your child's online activity. ace336 is firmly committed to protecting minors from accessing gaming services.

10 Privacy Policy Updates

Ace336 reserves the right to update this Privacy Policy as needed. For any significant changes, ace336 will notify you through the following channels:

  • A notification will be sent to your registered email address.
  • Push notifications will be sent via the ace336 app.
  • A notice banner will be displayed on the ace336.pro homepage.

Continued use of ace336 after any changes constitutes your acceptance of the updated privacy policy. We recommend revisiting this page periodically. The date of the latest update is always shown at the top of this policy.

11 Contact & Complaints

For any questions, requests, or complaints regarding this privacy policy, please contact the ace336 data protection team:

Ace336 aims to resolve all privacy-related complaints within 30 business days. For urgent security matters, ace336 will respond within 24 hours.

Responsible Gaming & Privacy: Your data is secure at ace336, and protecting your privacy is a core part of responsible gaming for us. To learn more, visit our Responsible Gaming Page View.

Privacy FAQs

Answers to the most frequently asked questions from members about the ace336 Privacy Policy

No, ace336 never sells or rents your personal data to any third party. Your information is used solely to provide our services and to meet legal obligations.

Yes, you have the right to request deletion of any data not subject to legal retention obligations. Contact the ace336 support team and your request will be processed within 30 days. Please note that financial transaction records and KYC data must be retained for a legally specified period.

You can disable marketing and analytics cookies at any time through your browser settings. However, disabling essential cookies required for login sessions and security may cause some ace336 services to function incorrectly.

Yes, ace336 secures all payment information with SSL 256-bit encryption. ace336 never stores your full payment details directly — your payment provider (Mobile Banking/Nagad/Rocket) retains that data within their own secure environment.

Every ace336 marketing email includes an "Unsubscribe" or "Opt-Out" link at the bottom. Clicking it will stop all future marketing communications from ace336. You can also update your notification preferences through your ace336 account settings or by contacting our support team.

Play Safely on ace336

Your privacy is fully protected. Join ace336 today and enjoy Bangladesh's most trusted gaming experience.

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